Review Schema for AI Shopping Agents: How AggregateRating Markup Determines What ChatGPT and Google Recommend
Review and AggregateRating structured data is the single strongest trust signal AI shopping agents use to decide which products to recommend and which to ignore. When ChatGPT, Google AI Mode, or Perplexity compare products side by side, the presence of verifiable review counts, star ratings, and individual Review markup is what separates the product that gets cited from the one that gets dropped. Most ecommerce stores implement review schema incorrectly or incompletely. They embed AggregateRating on product pages but omit the Review items. They hardcode fake ratings. They nest review data in the wrong position in their JSON-LD. The result: AI agents see the rating but cannot verify it, so they deprioritize the product in their recommendations. ...