Salesforce Commerce Cloud AI Agent Discoverability: Why Enterprise Stores Struggle Most
Salesforce Commerce Cloud stores are among the least visible ecommerce sites in AI shopping agent recommendations, despite being some of the most technically sophisticated platforms on the internet. The reason is not a lack of capability. It is a lack of access. Salesforce’s headless architecture, API-first design, and locked deployment pipelines were built for performance and security, not for ChatGPT, Perplexity, and Gemini crawlers that expect plain HTML with rich structured data. ...